MOUSETRAP GAMES TERMS OF SERVICE

Last revised on: 22.10.2025

These Terms of Service ("Terms") govern the relationship between you ("User" or "you") and Mousetrap Games sp. z o.o. with its registered office in Wrocław, ul. Stanisława Leszczyńskiego 4/29, 50-078 Wrocław, Poland, entered into the National Court Register - register of entrepreneurs kept by the District Court for Wrocław-Fabryczna in Wrocław, VI Commercial Division of the National Court Register, under KRS number: 0000673373, with NIP number: 8943102623, REGON number: 367049230 (hereinafter referred to as "Mousetrap Games," "Us" or "We"), regarding your use of Mousetrap Games' mobile and online services.

These Terms form an agreement for service provision by electronic means (the "Agreement") and apply to your use of our mobile and web-based applications ("Applications"), the games available through the Applications ("Games"), our website (www.mousetrap.games) and its subdomains ("Website"), or our presence on third-party websites or app stores ("Third Party Platforms"), as well as other platforms, websites, products, offerings, and services that we may offer from time to time, all jointly referred to as "Services."

Before accessing or using the Services, you must accept these Terms of Service and read our Privacy Policy (available separately). Some Services may require registering an account ("Account").

If you access and use Services through a social network such as Facebook or other Third-Party Platforms (Google, Apple), you must comply with their terms of service as well as these Terms.

IF YOU DO NOT ACCEPT ANY PART OF THE CURRENT VERSION OF OUR TERMS OF SERVICE, YOU MAY TERMINATE THE AGREEMENT AND MUST STOP USING THE SERVICES.

§ 1. OWNERSHIP AND RESTRICTION OF USE

1. Mousetrap Games is the sole owner of the Services.
2. All rights, titles, and interests in and to the Services and their elements (including, but not limited to, any Game, its concept, themes, objects, characters, graphics, animations, sounds, musical compositions, audiovisual effects, software, logos, design elements, trademarks, databases, texts, and other materials) are legally protected. Mousetrap Games reserves all rights, including all intellectual property rights or other ownership rights to the Services.
3. None of the provisions of these Terms grant you any ownership rights to the Services or their individual elements. You may use the Services only to the extent expressly permitted by these Terms.

§ 2. LICENSE

Provided that you agree to these Terms and continue to comply with them, Mousetrap Games grants you a non-exclusive, non-transferable, non-sublicensable, revocable, and limited license to access and use the Services for your own non-commercial entertainment purposes. You agree not to use the Services for any other purpose. The license terminates upon the termination of the Agreement.

§ 3. RESTRICTIONS ON USE OF THE SERVICES

Any use of the Services in violation of the restrictions outlined below is prohibited and may result in the suspension or deletion of your Account. You agree under any circumstances not to:

• Engage in or participate (directly or indirectly) in the use of fraud, exploits, automation software, bots, hacks, mods, or any unauthorized third-party software designed to modify or interfere with the operation of the Services;
• Modify or cause the modification of any files that are part of the Services without the explicit written consent of Mousetrap Games;
• Disrupt or otherwise adversely affect the normal functioning of the Services or act in a manner that may negatively impact the experience of other users;
• Disrupt, overload, or assist in disrupting or overloading any computer or server used to provide or support the Services;
• Conduct any attacks on the Services, assist in such attacks, or participate in them, including distributing viruses, denial-of-service attacks, or other attempts to disrupt the Services;
• Attempt to gain unauthorized access to the Services, Accounts registered to other individuals, or to computers, servers, or networks connected to the Services;
• Harass, exploit, or harm another person or group, including Mousetrap Games employees or customer support representatives;
• Reverse engineer, decompile, disassemble, decrypt, or otherwise attempt to obtain the source code of any underlying software or other intellectual property used to provide the Services;
• Attempt to obtain login credentials or other personal data from other users of the Services;
• Engage in commercial, advertising, or promotional activities, unless otherwise agreed upon individually with Mousetrap Games;
• Publish or share Illegal Content (as defined in § 20) within the Services.

§ 4. USER

1. The Services may only be used by natural persons who are acting for personal, non-commercial purposes, and who are at least 16 years old (or of the legal age required to consent to data processing in your country).
2. By accepting these Terms and accessing the Services, User confirms that they meet this age requirement. If you are a minor according to the laws of your place of residence, you represent that you have your parent’s or legal guardian’s explicit consent to use the Services on these Terms.
3. User acknowledges that the Services may include elements or content intended solely for adults; therefore, User's use of the Services is at their own risk and responsibility.

§ 5. PERSONAL DATA

1. Accessing and making use of the Services may require you to provide Mousetrap Games with personal data, which is collected, used and disclosed in accordance with our Privacy Policy.
2. Mousetrap Games processes your personal data on the terms as described in the Privacy Policy.

§ 6. TECHNICAL REQUIREMENTS FOR USE OF THE SERVICES

1. Access to the Services requires equipment, including a computer or mobile device with an up-to-date operating system (e.g., Android, iOS for mobile phones), a web browser that accepts cookies, and an internet connection.
2. For reasons including system security and stability, Mousetrap Games may need to perform automatic updates or enhancements to the Services. You agree to such automatic updates.
3. Mousetrap Games does not guarantee that you will be able to access or use the Services at the time or location of your choice.
4. You bear any costs related to access to the Services via any online, wireless, or other telecommunications services.

§ 7. SERVICES

Under these Terms, Mousetrap Games may provide you with the following:

• User Account;
• Games;
• Content (as defined in § 13);
• Chats (if applicable);
• Subscription Plans (if applicable).

§ 8. AGREEMENT CONCLUSION, TERMINATION AND PERFORMANCE

1. The agreement for the use of the Services is concluded:
   • for the Account, Game, and Chats: the moment the Account, Game, or Chat is made available to you or your device;
   • for the Content: when you confirm the purchase order by selecting the appropriate button that acknowledges the obligation to pay.
2. The Agreement is terminated at the moment the Account is deleted.
3. The Agreement shall be deemed performed by Mousetrap Games:
   • with respect to providing Content: at the moment the ordered Content is made available to you for use within the Game;
   • with respect to other Services: at the moment you or your device gain access to them.
4. Mousetrap Games shall commence Agreement performance immediately upon its conclusion. However, if the Agreement requires a payment from you, Mousetrap Games will proceed only after the payment has been correctly processed.

§ 9. ACCOUNT

1. Using the Services may require you to register an Account, either directly within the Service or on a Third-Party Platform (e.g., Facebook, Google, Apple).
2. Direct registration is done by filling out an electronic form and providing the required information.
3. If you register or access via a Third-Party Platform, your Account will be created after verifying your profile and logging into that Platform.
4. You are required to keep your login information confidential. You are not allowed to share your Account or allow anyone to access it.
5. You are not allowed to use another User's Account.
6. You are not allowed to buy, sell, rent, or transfer your Account.
7. Within your Account, you can make purchases of Content and process payments. You represent that you are authorized to use the payment method associated with your Account.
8. You acknowledge and agree that you do not have any ownership rights to your Account and that all rights to the Account belong to Mousetrap Games.

§ 10. GAMES

1. Mousetrap Games provides Users with Games. To play a Game, you may need an Account, which entitles you to use the Game for free (unless it is a "Premium Game").
2. You do not have the right to update the Game on your own, including fixing any errors. Any errors you find should be promptly reported to Mousetrap Games.
3. Detailed descriptions of the Game, its rules, and the Content available for use within it are provided within the Game.
4. Mousetrap Games reserves the right to discontinue offering a particular Game for economic reasons or due to strategic development decisions, following the termination procedure in § 25.

§ 11. CHATS

1. Chats are any area or feature offered as part of an Account or Game that allows Users to communicate with other Users ("User Content").
2. You acknowledge that Chats and the User Content within them may be intended for public communication. Mousetrap Games cannot guarantee that data transmitted within the Chats will be monitored or moderated.
3. Mousetrap Games is not responsible for the actions of Users who post User Content within any Chat. While We are not obligated to conduct ongoing moderation, We will promptly remove Illegal Content once we become aware of its presence.
4. We are not obligated to and do not conduct ongoing monitoring of User Content shared within the Chat. If We become aware of the presence of Illegal Content, We reserve the right to issue a warning to the User or apply proportionate sanctions.

§ 12. SUBSCRIPTION PLANS (If applicable)

1. Mousetrap Games may offer various Subscription Plans as part of the Services, consisting of recurring, paid access to specific features.
2. A Subscription Plan may start with a free trial period. After the trial period ends, the first billing period will begin, and your account will be automatically charged.
3. The Subscription Plan renews automatically unless you deactivate it at least 24 hours before the end of the current billing period.
4. You can cancel the Subscription Plan anytime through the settings in the Third-Party Platform account (e.g., App Store, Google Play).
5. Mousetrap Games may change the fee for the Subscription Plan. You will be informed of any changes at least 30 days in advance.
6. By choosing to receive access to the Subscription Plan, you agree to the immediate commencement of subscription services and declare that you have been informed about the loss of the right to withdraw from the contract after the service begins.

§ 13. CONTENT (VIRTUAL ITEMS)

1. "Content" refers to special options in the Game provided to Users, including items, upgrades, and virtual currency ("Game Currency").
2. Content may be: a) won during the Game, b) awarded for free by Mousetrap Games, or c) purchased.
3. The applicable fees are displayed in the Game. Fees include all applicable taxes (e.g., VAT).
4. Content (including Game Currency) can never be redeemed for real money, goods, or other monetary value. They can only be used within the Game.
5. You agree not to sell, trade, or transfer Content to any person or entity.
6. Any Content purchased by you or awarded to you is provided under a limited, personal, non-transferable license for personal, non-commercial use within the Game only.
7. You can pay for Content using the payment methods available in the Apps (e.g., via Google Play or App Store).

§ 14. CONTENT PURCHASE

1. Purchase Orders for Content may be placed 24/7.
2. You select the type and quantity of Content you wish to purchase and the payment method ("Purchase Order").
3. Before placing a Purchase Order, you are informed of the total amount you need to pay.
4. You are required to pay for the Purchase Order in advance, confirmed by clicking the 'Order and Pay' button (or its equivalent).
5. After selecting the payment method, you may be redirected to an external payment service provider's website (e.g., Google Play, App Store) to complete the payment.
6. The Content service is considered completed by Mousetrap Games at the moment the Content is delivered to the User within their Account.

§ 15. PAYMENTS

1. You represent that you are authorized to use the selected payment method and that all payment information you provide is true and accurate.
2. All applicable fees are charged in advance and are generally non-refundable once the Content is delivered.
3. When our Content is purchased through Third-Party Platforms (e.g., App Store, Google Play), the transaction is processed by that third party and is subject to their terms and conditions. Any disputes or issues related to the transaction must be resolved directly with the relevant third-party platform.

§ 16. UPDATES AND MODIFICATIONS

1. Mousetrap Games may correct, update, or modify the Services ("Update").
2. You acknowledge that some Updates may be required to ensure the proper functioning of the Services. If you do not install an Update, We will not be responsible for any resulting non-compliance of the Services.
3. Mousetrap Games reserves the right to manage, regulate, modify, or remove Content at any time. We will inform you of such significant changes in a timely manner.
4. If a change significantly and negatively impacts your access to or use of the Services, you have the right to terminate the agreement without notice within 30 days from the date of the change or from being informed of the change.

§ 17. USER CONTENT

1. "User Content" means any materials (such as communications, images, sounds) that you upload, share, or post through the Services, or that other Users upload.
2. Mousetrap Games is not responsible for the actions of Users posting User Content and is not obligated to conduct ongoing moderation.
3. You use the Services at your own risk. By using the Services, you may be exposed to Illegal Content from other Users.

§ 18. LICENSE FOR MOUSETRAP GAMES

1. You hereby grant Mousetrap Games an irrevocable, perpetual, transferable, royalty-free, worldwide license (including the right to sublicense) to copy, reproduce, adapt, modify, create derivative works from, publish, distribute, sell, license, and otherwise use such User Content and any derivative works thereof in connection with the Services.
2. Mousetrap Games does not claim ownership of User Content, and nothing in these Terms is intended to limit any of your rights to use your User Content.

§ 19. USER INTERACTIONS

You are solely responsible for your interactions with other Users. Mousetrap Games reserves the right to intervene in disputes but has no obligation to do so.

§ 20. ILLEGAL CONTENT

1. "Illegal Content" refers to any content (such as communications, images, sounds) that is not compliant with the laws of any European Union member state or these Terms.
2. Mousetrap Games prohibits the transmission, sharing, or publishing of Illegal Content.
3. Content that is considered non-compliant with the Terms includes, but is not limited to:
   • Acts of terrorism or extremist acts of violence;
   • Threats involving the use of force;
   • Hate speech, offensive, sexist, racist, or discriminatory content;
   • Content related to illegal goods or activities;
   • Violations of intellectual property rights;
   • Vulgar, obscene, or pornographic content;
   • Fraudulent activities, including cheating or hacking;
   • Spam or unsolicited commercial information.

§ 21. REPORTING, MONITORING, AND COMBATING ILLEGAL CONTENT

1. We may become aware of Illegal Content either on our own or through a User report.
2. If you notice content that may be Illegal Content, you can report it via the button located within the Game or by contacting support@mousetrap.games.
3. If it is determined that a User has shared or published Illegal Content, Mousetrap Games has the right to issue a warning, remove the content, or impose other sanctions, including suspending or terminating the User's Account.
4. We do not commit to and do not conduct ongoing monitoring of User Content shared within the Services.

§ 22. APPEAL PROCESS FOR DECISIONS REGARDING ILLEGAL CONTENT

1. If a User disagrees with a decision regarding a report of Illegal Content, they have the right to file a claim via support@mousetrap.games within six months from the date of the decision ("Claim").
2. A Claim should include a detailed description of the issue and contact information.
3. A decision regarding the Claim will be made within 14 days of its receipt.
4. After reviewing the Claim, We will inform the claimant of the decision and the rationale.

§ 23. OUT-OF-COURT DISPUTE SETTLEMENT

1. Users have the right to utilize an out-of-court dispute settlement procedure if they are dissatisfied with a decision made in the internal appeal process.
2. Users may also access the European Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr.
3. Decisions made by the certified out-of-court dispute settlement body are not binding on Mousetrap Games.

§ 24. TERMINATION OF SERVICE USE BY A USER

1. You may terminate your use of the Services at any time, effective immediately, without cause.
2. To stop using the Services, you can contact support@mousetrap.games or simply uninstall our Games.
3. After you stop using the Services, Mousetrap Games will delete your Account. However, your personal data may still be processed as described in the Privacy Policy.

§ 25. SUSPENSION AND TERMINATION OF SERVICE PROVISION BY MOUSETRAP GAMES

1. Mousetrap Games may terminate the Agreement with you with a 14-day notice period for important reasons (e.g., changes in laws, technical or economic reasons, discontinuation of a Game, or inactivity in a Game for at least one year).
2. Mousetrap Games may suspend your Account if there is suspicion of:
   • Breach of any provisions of these Terms (especially § 3, 11, 17, and 20);
   • Deliberate actions by you that cause harm to other Users or Mousetrap Games.
3. Mousetrap Games may delete your Account for flagrant or repeated violations of this Agreement.
4. After the termination, you will lose access to your Account and any purchased Content. Mousetrap Games is not obligated to compensate for such losses.
5. All decisions by Mousetrap Games regarding sanctions will be made after verification. Users will be informed of the decision, the rationale, and the appeal process.

§ 26. RESPONSIBILITY

1. You must ensure that the digital environment you use (your device) is compatible with the technical requirements.
2. Mousetrap Games makes every effort to ensure that the Services comply with the Agreement.
3. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, THE SERVICE IS SUPPLIED ON AN “AS IS” AND “AS AVAILABLE“ BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. MOUSETRAP GAMES DOES NOT WARRANT THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICES AT THE TIMES OR LOCATIONS OF YOUR CHOOSING; THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; OR THAT THE GAMES OR OTHER SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
4. TO THE MAXIMUM EXTENT PERMITTED BY LAW, MOUSETRAP GAMES SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR OTHER SIMILAR DAMAGES (e.g., LOSS OF REVENUES, LOST PROFITS, LOST DATA).
5. MOUSETRAP GAMES SHALL NOT BE LIABLE TO YOU FOR MORE THAN THE AMOUNT YOU HAVE PAID TO MOUSETRAP GAMES IN ACCORDANCE WITH THESE TERMS IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT A CLAIM.
6. Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability. Accordingly, some of the above disclaimers may not apply to you.

§ 27. RIGHT OF WITHDRAWAL

1. You have the right to withdraw from the Agreement (for both Account management and Content provision) within 14 days of its conclusion, without providing a reason.
2. To exercise the right to withdraw, you may use the withdrawal form provided in Appendix 1 to these Terms or submit any other clear statement to support@mousetrap.games.
3. The withdrawal statement should include information necessary to identify you (e.g., User ID (UID), email address).
4. In the event of withdrawal, the Agreement is considered void. Mousetrap Games will refund all payments received from you without undue delay, no later than 14 days from the day We are informed of your decision.
5. Loss of Right to Withdraw: If you consent to the full performance of the Service (e.g., immediate delivery of digital Content) and have been informed that you will lose the right to withdraw, you will not have the right to withdraw from the Agreement once the service has been fully performed by Mousetrap Games.
6. If you access the Service through Third-Party Platforms (e.g., App Store, Google Play), your right to withdraw is governed by the respective Platform's policies.

§ 28. COMPLAINTS

1. You can submit a complaint regarding the Services ("Complaint"), especially related to the non-conformity of Services with the Agreement.
2. Based on the Complaint, you may request that Mousetrap Games bring the specific Service into compliance with the Agreement.
3. If We fail to bring the Service into compliance, or if the non-compliance is significant, you may submit a declaration for a price reduction or withdraw from the Agreement concerning that specific Service.
4. You cannot withdraw from the Agreement if the non-compliance is insignificant.
5. You can submit a Complaint via support@mousetrap.games.
6. A Complaint should include at least your User ID (UID), email address, the subject, and the circumstances justifying it.
7. Mousetrap Games reviews and responds to Complaints as quickly as possible, no later than 14 days from the date the Complaint is submitted.
8. We provide information about the European Commission's online dispute resolution (ODR) platform at: https://webgate.ec.europa.eu/odr/.

§ 29. NOTICES

1. Unless otherwise stated, communication between Mousetrap Games and the User will be conducted using electronic means.
2. You can contact Mousetrap Games via support@mousetrap.games.
3. Mousetrap Games may contact you via email (if available) or through communication channels available within your Account.

§ 30. TECHNICAL SUPPORT

1. Mousetrap Games provides customer support to Users via support@mousetrap.games.
2. Support is free of charge.
3. We strive to provide responses as quickly as possible, generally within 14 days.

§ 31. SEVERABILITY

You and Mousetrap Games agree that if any provision hereof is found to be illegal or unenforceable in whole or in part by any court of competent jurisdiction, such provision shall be unenforceable only insofar as it was found invalid, without affecting the remaining provisions hereof.

§ 32. NO WAIVER

Mousetrap Games' failure to insist on or enforce strict compliance with any provision of these Terms shall not be construed as a waiver of that provision or right.

§ 33. FORCE MAJEURE

Neither Mousetrap Games nor the User shall be liable for any delay in performance or non-performance resulting from causes beyond their control, including natural disasters, epidemics, war, terrorism, riots, embargoes, or other unforeseen circumstances.

§ 34. POINT OF CONTACT FOR EU AUTHORITIES (DIGITAL SERVICES ACT)

EU Member States' authorities, the EU Commission, and the EU Board for Digital Services may contact Mousetrap Games in Polish or English at: support@mousetrap.games.

§ 35. CONTACT POINTS FOR USERS

If you have any questions or concerns regarding the Services or this Agreement, please contact Mousetrap Games' support team at: support@mousetrap.games.

§ 36. REPORTING AND TRANSPARENCY

1. Mousetrap Games is committed to maintaining transparency in its moderation of User Content and may publish reports on these activities.
2. Decisions regarding the moderation of User Content are made based on the guidelines detailed in this Agreement.

§ 37. AMENDMENTS

1. Mousetrap Games reserves the right to amend these Terms at any time for important reasons (e.g., changes in laws, technical reasons, introduction of new services, or company data changes).
2. Mousetrap Games will notify Users of any changes by posting them on the Website or within the Game, or by sending a notification to Users with an Account.
3. An amendment of the Terms is effective 7 days after the Users are informed thereof. If you do not accept the amended Terms, you are entitled to terminate the Agreement before they become effective.

§ 38. MISCELLANEOUS AND APPLICABLE LAW

1. The current version of the Terms of Service is available on our Website.
2. This Agreement shall be governed exclusively by the laws of the Republic of Poland.
3. To the broadest extent permissible, Polish courts shall have exclusive jurisdiction.
4. These Terms shall, as of the date they come into effect, replace any prior agreements or provisions of Mousetrap Games with respect to the matters covered herein.